Terms of Service

Effective date: 17/12/2025

These Terms of Service ("Terms") govern your access to and use of the Rhazes website located at www.rhazes.ai (the "Website"), operated by Rhazes AI Ltd ("Rhazes", "we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. About Rhazes

Rhazes AI Ltd is a company registered in England and Wales. The Website is primarily an informational site describing our products and services. It also includes a contact form and uses cookies and similar technologies.

2. Scope of These Terms

These Terms apply only to your use of the public Website (www.rhazes.ai).

They do not govern:

  • Use of the Rhazes Clinician application or any other Rhazes software products

  • Any paid services, pilots, enterprise deployments, or clinical use cases

Those offerings are governed by separate agreements and/or product-specific terms.

3. Eligibility

You may use the Website if you are at least 18 years old and capable of forming a legally binding contract. By using the Website, you represent that you meet these requirements.

4. Website Use

You agree to use the Website only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations

  • Infringe the rights of others

  • Interfere with or disrupt the security or functionality of the Website

  • Attempt to gain unauthorised access to any systems or data

We reserve the right to restrict or terminate access to the Website at any time without notice.

5. Contact Form

When you submit information via our contact form, you:

  • Confirm that the information you provide is accurate and lawful

  • Authorise us to use the information to respond to your enquiry and, where relevant, to contact you about Rhazes products or services

Submission of the contact form does not create a contractual relationship.

How we collect and use personal data is explained in our Privacy Policy.

6. Cookies and Tracking Technologies

The Website uses cookies and similar technologies for:

  • Essential website functionality

  • Analytics and performance monitoring

By using the Website, you consent to our use of cookies in accordance with our Privacy Policy and any cookie notice presented on the Website.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, trademarks, images, videos, and layout, is owned by or licensed to Rhazes and is protected by intellectual property laws.

You may:

  • View and use the Website for personal or internal business purposes

You may not:

  • Copy, reproduce, distribute, modify, or create derivative works without our prior written consent

  • Use our branding, logos, or trademarks without permission

8. No Medical or Professional Advice

The Website content is provided for general informational purposes only.

Nothing on the Website constitutes:

  • Medical advice

  • Clinical decision support

  • Legal, regulatory, or professional advice

You should not rely on Website content for making medical or clinical decisions.

9. Third-Party Links

The Website may contain links to third-party websites or services. We do not control and are not responsible for:

  • The content of third-party sites

  • Their privacy practices or terms

Accessing third-party links is at your own risk.

10. Disclaimer of Warranties

The Website is provided "as is" and "as available".

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Accuracy or completeness of content

  • Availability or uptime

  • Fitness for a particular purpose

  • Non-infringement

11. Limitation of Liability

To the maximum extent permitted by law, Rhazes shall not be liable for any:

  • Direct or indirect losses

  • Loss of business, revenue, or data

  • Consequential or incidental damages

arising out of or in connection with your use of (or inability to use) the Website.

12. Indemnification

You agree to indemnify and hold harmless Rhazes from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Website

  • Your violation of these Terms

  • Your infringement of any rights of a third party

13. Changes to the Website or Terms

We may:

  • Modify or discontinue the Website at any time

  • Update these Terms from time to time

Changes are effective when posted. Continued use of the Website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15. Contact

If you have questions about these Terms, please contact:

Rhazes AI Ltd
Email: contact@rhazes.ai
Website: www.rhazes.ai

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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